ERP Helpdesk

We have set up a dedicated ERP helpdesk to address your queries and concerns in the area of Enterprise Resource Planning (ERP).Our helpdesk is manned by skilled and experienced customer service professionals with access to the latest helpdesk tools and software. With deep domain understanding of key ERP concepts and processes, our team works round-the-clock to provide extended support to all our clients and help them resolve their ERP related issues efficiently and quickly.

Our ERP helpdesk software comes with enhanced features such as:

  • Customized dashboards and alert mechanisms
  • Centralized single sign-on portal with enhanced security levels
  • Advanced search functionality
  • Regular alerts on completion of major milestones
  • Differentiated workflows based on customer request type

We have created a vast ERP knowledge repository and a comprehensive database of solutions to typical ERP related problems. With state-of-the-art technology and a robust service request management system, we help you troubleshoot critical issues pertaining to ERP in a timely and cost-effective manner, resulting in improved system performance and an enhanced bottom line.

Announcing Name Change: AscendSure will henceforth be known as “eNSURE” .We are proud to announce that we are changing ERP applications implementation and support services name from “AscendSure” to “eNSURE”. The name changes are due to the significant services acceptances and appreciation of the customers and to avoid resembling any other trade or brand names. The company will continue to operate in the ERP Solutions & Support Services space and promote “eNSURE” the award winning methodology of Nasscom with recognition as ‘Emerge 50’ in the year 2011.